Choose your connection type
For Adelphia Internet, we suggest you use either a direct connection or a router connection.
Note - A PC may be required to activate high-speed Internet service.
Before following any connection steps below, you should print or save an offline version of this page, as you may need to disconnect your PC from your Adelphia Internet.
Also, before following any connection steps, see your Xbox Instruction Manual for important safety information.
Direct Connection with Adelphia Internet
For a direct connection, you will need a standard Ethernet cable with RJ-45 connectors. To directly connect your hardware:
* Turn off your devices (Xbox console, cable modem, and, if you have one, your PC) before connecting any cables.
* You must disconnect your modem from its power source to turn it off.
* If the PC NIC is already connected to the modem, disconnect the Ethernet cable from the PC NIC.
* Connect the Ethernet out port on the cable modem to the Ethernet port on the back of the Xbox console using the Ethernet cable.
* Turn on your modem.
* Turn on your Xbox console, with no disc in the disc tray.
* From the Xbox Dashboard, choose Settings, Network Settings, and then Connect.
Your settings are now used to connect to Xbox LIVE. Progress is displayed on the Connect Status screen. If the last item is "Connected to Xbox LIVE," congratulations! You are connected to Xbox LIVE. To create your Xbox LIVE account, see Account Creation, or for more information about managing your account, see Account Management.
If you need more help, read the Troubleshooting Your Connection with Adelphia Internet section of this document for more detailed information about the problem and steps you can take to fix it.
Router Connection with Adelphia Internet
To connect to Xbox LIVE with a router connection, you'll need three Ethernet cables with RJ-45 connectors and a cable router. To share with a PC, you'll also need an
Ethernet NIC installed in the PC.
To share your Adelphia Internet connection with your PC using a router:
1. Turn off your devices (Xbox console, cable router, modem, and PC) before connecting any cables.
You must disconnect your modem from its power source to turn it off.
2. If the PC NIC is already connected to the modem, disconnect the Ethernet cable from the PC NIC.
3. Connect the Ethernet out port on the cable modem to the Ethernet in port on the cable router using an Ethernet cable.
4. Connect one of the Ethernet out ports on the cable router to the Ethernet in port on the PC NIC using an Ethernet cable.
5. Connect another Ethernet out port on the cable router to the Ethernet port on the back of the Xbox console using an Ethernet cable.
6. Turn on your devices. You should turn them on in order from the wall jack out. This means, first turn on your modem, then your router, then your PC.
7. Verify that the PC can access the Internet. If not, see the Troubleshooting Your Connection with Adelphia Internet section of this document.
8. Turn on your Xbox console with no disc in the disc tray.
9. From the Xbox Dashboard, choose Settings, Network Settings, and then Connect.
Note - With a router connection, you do not need to turn on your PC to access Xbox LIVE from your Xbox console.
Your settings are now used to connect to Xbox LIVE. Progress is displayed on the Connect Status screen. If the last item is "Connected to Xbox LIVE," congratulations! You are connected to Xbox LIVE. To create your Xbox LIVE account, see Account Creation, or for more information about managing your account, see Account Management.
If you need more help, see the Troubleshooting Your Connection with Adelphia Internet section of this document for more detailed information about the problem and steps you can take to fix it.
Troubleshooting your Connection with Adelphia Internet
The network troubleshooter will automatically provide you with an error message and suggested solutions for your connection. Note the error message title (such as No Connection, Network Error, IP Conflict) to help troubleshoot the error, and follow the suggestions provided by the network troubleshooter.
For a direct or router connection, you must turn off your cable modem and disconnect it from its power source before using it to connect to Xbox LIVE. This allows your modem to provide a new IP address to your Xbox console or router.
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